Privacy Policy & Data Compliance Notice
Last updated: 17 August 2026
1. Data Controller & Business Entity
SP Commission Shop ("we", "us", "our") is the data controller responsible for personal information collected through this website (https://spcommissionagent.pk) and related digital trade interfaces. Our registered physical shop is situated at Whole-sale Chili Market, Kunri, Kunri, Sindh, Pakistan 69160, managed by Prem Kumar Maheshwari.
For any privacy inquiries or to exercise your statutory data rights, contact our Data Protection desk at gulshankmaheshwari@gmail.com or via WhatsApp at +92 300 330 0546.
2. Information We Collect & Legal Basis
We collect personal information under legitimate business interests and contract performance:
- Commercial Inquiries & RFQs: Name, business email, telephone/WhatsApp number, company name, destination delivery port, and commodity specifications when submitting an export quotation request or contact form.
- Grower Pass Data: Farmer name, contact phone, village/area, vehicle type, and estimated bag count when booking an Express Trolley Arrival Pass.
- Market Alerts & Newsletter: Email address, preferred commodity varieties, target price thresholds, and subscription frequency choices.
- Technical Telemetry (Opt-in only): Anonymous Core Web Vitals (LCP, CLS, INP, FCP, TTFB), device classification, and sanitized error logs to ensure web application uptime and stability.
3. How We Process & Protect Your Data
- To prepare and issue verified commodity price quotations and written account statements.
- To dispatch requested automated price threshold alerts and market reports.
- To coordinate physical cargo loading, weighbridge verification, and transport logistics.
- To fulfill regulatory compliance with the Department of Plant Protection (DPP) and customs authorities.
4. Cookie Policy & Preference Management
We employ a transparent cookie consent mechanism that respects your choice prior to setting non-essential cookies.
| Category | Function | Consent Requirement |
|---|---|---|
| Strictly Necessary | Maintains cookie consent choices, theme preference, and session security tokens. | Always Active |
| Performance & Vitals | Measures real user performance (Web Vitals) to optimize page speed in low-bandwidth rural networks. | Explicit Opt-In |
| Third-Party Analytics | Google Analytics tracking (if enabled) with IP anonymization activated. | Explicit Opt-In |
5. Your Global Privacy Rights (GDPR / CCPA / PECA)
Regardless of your location, you have the right to:
- Right of Access: Request a copy of all personal records associated with your account.
- Right to Rectification: Request immediate correction of inaccurate commercial contact details.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your market alert subscription and contact logs.
- Right to Withdraw Consent: Unsubscribe from market alerts at any time via the one-click unsubscribe token link included in every email.
6. Data Retention & Infrastructure Security
Personal enquiry records are retained only for the duration necessary to support ongoing commercial transactions or comply with Pakistani statutory tax and agricultural market records. All database communications are protected via TLS 1.3 encryption and PostgreSQL Row Level Security (RLS).